Long wait for instillation. Poor quality work. Problems shortly after installation. Not worth the money spent.

Very good Eric was amazing to work with.

Great service great people

I just went in for what ended up being a simple fix and was taken care of in a timely manner. No trying to upsell other equipment, no b.s. reasons as to why we'd need to get more work done or any of the other icky routines I've come to expect from audio places. Our system wasn't even from them, the issue was due to poor installation from another business yet they fixed it, showed us what to look out for to prevent bigger issues in the future and how to fix them ourselves.
If this is the type of service they give they're not making any money off of me, I look forward to seeing how much better it is when I'm upgrading my equipment with them.

I don't understand this place. I came here to spend a lot of money on a Viper smart start GPS module, speakers and a navigation system and was basically turned away. I don't understand there selling tactics and customer service. I was told I would have to give them my Vin# and ID to purchase the Viper security module so I wasn't using it to track someone else in there vehicle. Then i was told i would have to pay a extra amount in order to be able to return it if it was bad which would allow them to do the install and swap it out at no charge. I asked about there regular return policy because if it was bad to begin with then I should be able to return it anyways without having to buy there return add on. They continued to tell me how I could damage it myself and then try to return it like I'm trying to pull one over on them, basically treating me like a criminal. They continued to basically try and talk me out of buying it which is what it felt like and i got fed up and walked out. I was also planning on buying some dual 10" JL Audio speakers and a Pioneer 8500nex navigation system from them with install but if this is how they do business then I don't want anything to do with them. That is shady business and I will be going to the Specialist or Best Buy from now on. I originally came here to save money but will gladly pay more elsewhere to be treated with respect and professionalism. I'm speechless by what just happened!! Go somewhere else if you want good customer service.

Manager was super helpful and all staff was very polite and friendly.

I don't understand this place. I came here to spend a lot of money on a Viper smart start GPS module, speakers and a navigation system and was basically turned away. I don't understand there selling tactics and customer service. I was told I would have to give them my Vin# and ID to purchase the Viper security module so I wasn't using it to track someone else in there vehicle. Then i was told i would have to pay a extra amount in order to be able to return it if it was bad which would allow them to do the install and swap it out at no charge. I asked about there regular return policy because if it was bad to begin with then I should be able to return it anyways without having to buy there return add on. They continued to tell me how I could damage it myself and then try to return it like I'm trying to pull one over on them, basically treating me like a criminal. They continued to basically try and talk me out of buying it which is what it felt like and i got fed up and walked out. I was also planning on buying some dual 10" JL Audio speakers and a Pioneer 8500nex navigation system from them with install but if this is how they do business then I don't want anything to do with them. That is shady business and I will be going to the Specialist from now on. I originally came here to save money but will gladly pay more elsewhere to be treated with respect and professionalism. I'm speechless by what just happened!! Go somewhere else if you want good customer service.

great service Johnnya D. best manager. al hands were great we highy recommed store 16

Very pricey

Sales team quite pushy..

Called for window tint price. Person name Guy was rude and tried to over charge. Worst customer service ever. Then hung up

Eric was a great person to work with and over all was organized and clean and didnt have to wait long to be waited on . Great prices and great work . I will take my other vehicles to same place for work.

Amazing customer service. Eric help me out. Install took a little longer then expected but the amount of work the went into the car I was ok with it. Did not rush through it to just get it done. Got it done and did it right the first time. They even upgraded a pair of speakers at for no extra cost. After everything was done Eric walk me through everything they did and showed me how everything worked. Now on a side note people if you are going to finance through progressive ..... please please read what you are signing before you sign on the dotted line. It is not the company fault that people do not read before signing and end up paying more then expected.

Customer service was great and very knowledgeable . Never tried to push us towards something we didnt need but still gave us plenty of information about everything. All in all our experience was superb

Respectful people excellent experience

Worst customer service ever! Went in wanting to buy some speakers & was never greeted or acknowledged! Girl working just kept passing me, yes she was with other customers but at least say HEY BE WITH YOU IN A MOMENT also another worker came out and helped a man that just walked in before me & also never said a word to me! Im highly disappointed in their service!